We can be reached through the Contact Us page on our website, by through email at by or calling our office at 80. We will respond with instructions for how to return items from your order. If you are unhappy with your purchase and need to return an item, please Contact Us with your order number and details about the product you would like to return.

We do not mark down merchandise values or mark merchandise as 'gifts' in customs forms.

Please check with your country's Customs regulations prior to buying.

We ship worldwide import duties, taxes and other charges pertaining to international orders are NOT INCLUDED in the item price or shipping charges.

A shipping confirmation containing a tracking number for your order is automatically emailed to each buyer upon shipment.

Shipping rates for many items we sell are weight-based.

Depending on the shipping provider you choose, shipping date estimates appear on the item page.

We estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.Just add to your cart and enjoy free shipping on items marked as 'Free Shipping.' Many items have been changed to free shipping - no need to reach any minimum order.This offer applies to the subtotal before tax and is valid only in 48 contiguous US states. We do offer FREE SHIPPING on all orders over $100.After all, your satisfaction truly is our satisfaction! We carefully inspect each item before it is shipped to ensure its factory standard condition. Customer is responsible for return shipping.We pride ourselves on quick shipping and excellent packaging.Obtain a Return Authorization number from our office before shipping product back to us.Accepted within 14 days from date of order.

Calendars, Sport Schedules and Planners: Non-refundable.

No refunds on orders with approved artwork.

$20.00 additional artwork charge on cancelled Custom product orders where a proof has been created.

20% cancellation/restocking fee for Stock & Custom products.The actual UPS ship rate is based on the weight of the product and UPS zone it is shipped to from our warehouse in Ellisville, MO. If customer received free shipping on their order, Real Estate Supply Store will charge the customer for the actual UPS ship rate on their order. Customer is responsible for the cost of shipping products back to Real Estate Supply Store warehouse. In certain cases, UPS will need to inspect the damage for verification.The original carton and packing materials must be saved for a damage claim to be made.Please check the contents of your shipment & report any damage to us within 5 days of receiving your delivery.Customers will receive notification on Stock products via email once their order ships.Our distribution center is located in Ellisville, MO and all orders take from 1 to 5 work days to reach their destination once they have been shipped.Shipping rates are calculated in the shopping cart when order is placed.

Coupon Codes are entered in the checkout of the shopping cart. Only 1 Coupon Code can be used per order.Orders for stock products ship within 24-48 hours via UPS Ground within the continental United States.

House shaped business card holder